Playing Responsibly at Monkey Knife Fight
At Monkey Knife Fight, our number one priority is to make sure you are entering and participating in real-money daily fantasy sports tournaments both safely and responsibly. Monkey Knife Fight provides its customers with access to a variety of information designed to encourage safe choices and discourage unsafe behavior.
Monkey Knife Fight is committed to ensuring that you participate in a responsible manner and provides online tools so that you can control your level of play on the Monkey Knife Fight platform.
Monkey Knife Fight's website provides information to assist players in making informed decisions about their play, including:
- Practical tips on how to keep playing within self-imposed limits
- Information on how tournaments work, including the payout ratios where applicable
- How to use responsible play tools such as limit settings and self-exclusion options
- Risks associated with tournaments played for real money
- Signs of a potential playing problems
- Self-exclusions
- Preventing play by underage persons
- Our team members are trained and educated to recognize problem play and have contact information and links to the help resources available
- Providing direct links to help resources
Monkey Knife Fight provides players with information on their play, including access to their play history, money spent, tournaments played, previous lineups, and the ability to track their spending. Players have access to their account details, including all deposits amounts, withdrawal amounts, and bonus information.
Players can receive live updates during play in their 'account balance' about money spent in 'completed buy-ins' and account balances in cash as well as the amount available of pending bonus as applicable. In addition, 'pending buy-ins' are also displayed for future tournaments that have not yet locked (closed), allowing players to cancel such selections and have funds returned to the account balance.
Limit setting: Players have the option to set daily, weekly, or monthly deposit limits.
Timeouts: Players have the option to set time limits for timeout (or cool-off) breaks. Timeouts are requested stops in tournament play that last from a short period of one (1) day, or less than thirty (30) consecutive days.
Self-exclusion: Self-exclusion is a voluntary restriction on the ability to play on Monkey Knife Fight's website. The self-exclusion length is variable but is a minimum of thirty (30) calendar days, and includes a lifetime-exclusion option.
Monkey Knife Fight's website does not induce customers to continue playing when play is in session, when the customer attempts to end a session, or wins or loses a tournament. Communications with customers do not intentionally encourage them to:
- Increase the amount they play;
- Play continuously;
- Replay winnings; or
- Chase losses
Monkey Knife Fight uses both technical and operational measures to prevent access by underage persons. The age-verification process or Know Your Customer ("KYC") is performed, either as a part of Monkey Knife Fight's registration process, or at the time of depositing funds, or when entering real-money tournament or free entry to a real-money tournament. Such measures include Monkey Knife Fight's use of a reputable, independent third party that is commonly in the business of verifying an individual's personal information and identity.
Each customer is geolocated to ensure they are not a resident of a restricted or excluded state; either as part of the registration process, when depositing or withdrawing real money from a customer account, or engaging in real-money tournament play.
We invite you to take a few minutes to access the information included, as it will help you avoid excessive play and provide you with the means to maximize your enjoyment while entering tournaments responsibly. Monkey Knife Fight has the ability to assess and manage situations in which it can freeze a player account and direct the player to external resources if the player indicates they are experiencing problems and requests assistance.
WHAT IS PROBLEM PLAY?
Like many other addictions, compulsive play includes uncontrollable urges, which, if left unchecked, could result in financial hardship. Anyone could be susceptible to compulsive play regardless of age, gender, race, or financial status. Once detected, compulsive play can be successfully treated. The key is early detection in order to avoid adverse and dire consequences. If you feel you have a compulsive-play problem, we urge you to seek assistance.
Compulsive-play warning signs include:
- Playing more in order to recoup or chase previous losses
- Sacrificing time from family or work in order to participate in tournaments
- Repeated inability to stop or control participating
- Borrowing money to participate or to pay off previous losses
- Neglecting one's family or oneself due to excessive play
- Lying or not being truthful about time or money lost to playing
- Selling or pawning personal property to play
- Feelings of hopelessness, depression, or suicide
If you or someone you know is or may be experiencing a compulsive-play problem, it is important to remember that assistance, intervention, and treatment are available.
Resources that are committed to providing professional and compassionate service to all interested persons include:
Call: 1.800-426-2537 or access www.800gambler.org
Call: 1.800-522-4700 National Council on Problem Gambling or access www.ncpgambling.org
Help is just a phone call away. Monkey Knife Fight encourages all our players to know their limits.